Shipping Policy

At Makeline Designs, each order is carefully prepared and packaged before making its way to you. We proudly ship our handcrafted hardware from the United States and offer shipping throughout the U.S., with international shipping available to select destinations.

Domestic Shipping

Orders within the United States are shipped via USPS. Shipping options and applicable rates are calculated and displayed at checkout based on your order and delivery destination.

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

Please note that carrier transit times are estimates and may occasionally be affected by weather, holidays, carrier delays, or other circumstances outside of our control.

Order Processing

Because many Makeline Designs products are handcrafted, processing times may vary depending on the item and order size. In general, all orders are processed in 2-4 business days. Please refer to the applicable product page for current production or processing information.

Processing time is separate from carrier transit time.

If your order contains multiple items, we will generally ship them together once the full order is ready unless otherwise noted.

International Shipping

Makeline Designs offers international shipping to select destinations. Available shipping options and rates will be displayed at checkout based on your delivery address.

International orders may be subject to import duties, taxes, VAT, GST, customs fees, brokerage fees, or other charges imposed by the destination country. These charges are not included in the product price or standard shipping charge unless specifically stated at checkout and are the responsibility of the recipient.

Customs procedures vary by country and may occasionally delay delivery. Makeline Designs cannot guarantee international delivery dates or control delays caused by customs authorities or international carriers.

Customers are responsible for providing complete and accurate shipping and customs information when placing an international order.

Tracking Your Order

When tracking is available, tracking information will be included in your shipping confirmation email.

Please allow time for the carrier's tracking system to update after receiving your shipping confirmation.

Incorrect or Incomplete Addresses

Please review your shipping address carefully before submitting your order.

Customers are responsible for providing a complete and accurate delivery address. If you notice an error in your shipping information, please contact us as soon as possible at info@makelinedesigns.com. We will do our best to make corrections before the order ships, but we cannot guarantee that changes can be made once an order has entered fulfillment or been transferred to the carrier.

Additional shipping charges may apply if an order must be reshipped due to an incorrect or incomplete address provided at checkout.

Lost, Delayed, or Damaged Shipments

If your shipment appears to be significantly delayed, lost, or arrives damaged, please contact us at info@makelinedesigns.com with your order number and relevant details so we can help determine the appropriate next steps.

For items that arrive damaged, please retain the product and packaging and include photographs when contacting us.

Questions About Shipping

If you have questions about an order or shipping before placing an order, we're happy to help.

Makeline Designs
Customer Support: info@makelinedesigns.com
United States